Last updated: 06-19-2025
At Adoptame/Encuentrame, your privacy and the security of your personal data are very important to us. This Privacy Policy explains how we collect, use, store, and protect the information that you and other users share on our platform.
When you use our app, we may collect the following data:
Full name
Email address
Phone number
Approximate location, used to facilitate reunions and adoptions
Name, age, breed, and physical characteristics
Photos
Status, such as lost, found, available for adoption, or adopted
Data required by the payment platform. We do not directly store banking information.
We use your information only to:
Facilitate contact between adopters and pet owners.
Publish and share lost pet or adoption posts.
Send relevant notifications about your posts or activity in the app.
Keep the platform safe and functional.
Inform you about voluntary donation opportunities, if you choose to support the project.
We do not sell or share your personal information with third parties for commercial purposes.
We may only share certain data with:
Competent authorities, when required by law.
Secure payment platforms, only if you make a voluntary donation.
Registered app users, when necessary to enable contact between interested parties.
We implement technical and organizational measures to protect your data, including:
Encryption of sensitive personal data.
Restricted database access.
Monitoring to help prevent unauthorized access.
Use of trusted and secure third-party services.
You control your information. You can:
Edit or delete your profile at any time.
Modify or delete pet posts.
Request complete deletion of your personal data by emailing adoptameencuentrame@gmail.com.
To protect all users and keep the platform safe and ethical, the following rules apply:
This app is exclusively for free adoptions and lost or found pet posts.
If any user requests money in exchange for an adoption or to return a found pet, report it immediately.
We may block or suspend accounts that violate this policy.
Our platform is not intended for children under 13. If we discover that we have collected data from a minor without consent from their parents or guardians, we will delete that information immediately.
Donations to Adoptame/Encuentrame are completely optional and are processed through secure external platforms, such as PayPal or Nequi. We do not directly store financial information.
We reserve the right to modify this policy at any time. We will notify you in the app if substantial changes are made. Continued use of the app after those changes constitutes your acceptance.
If you have questions, concerns, or want to exercise your rights over your personal data, email us at adoptameencuentrame@gmail.com.